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We’ve all heard the phrase, “don’t escalate things.” Especially, in the context of work. But, what if there were moments when escalation, done in the right way and with the right intention, was actually the right move?
Are there situations when staying silent, or refusing to push an issue further, actually makes a difficult work circumstance worse?
That’s where we’re headed in today’s SPARKED Hot Take episode, where we look at hot topics in conversation with expert guides from the SPARKED Braintrust. And, today, we’re in conversation with Deborah Owens, an executive coach and corporate trainer with 20 years of experience working with Fortune 500 companies.
Deborah and I discuss the fuzzy line between constructive and destructive escalation, and how to decide if speaking up could actually solve a problem before it spins out of control. Deborah shares scripts that work when requesting clarification from supervisors, and techniques for diffusing tension when unexpected conflict arises. Through personal stories and client examples, she explores how reframing "escalation" as "elevation" can change your whole approach to difficult workplace issues.
We also discuss the important reminder that we are often spinning stories in our minds about what will happen instead of objectively assessing what the best, worst or most likely outcomes might be.
SPARKED HOT TAKE WITH: Deborah Owens | Website
After a long career in leadership in some of the biggest companies in the world, Deborah founded her own consulting firm, Corporate Alley Cat, where she advises and coaches People of Color in all aspects of career visioning and development. She has this incredible ability to see what’s happening under the surface in any given situation, and ask questions that get to the heart of the matter and reveal possibilities that feel both empowering and expansive.
AND HOSTED BY: Jonathan Fields
Jonathan is a dad, husband, award-winning author, multi-time founder, executive producer and host of the Good Life Project podcast, and co-host of SPARKED, too! He’s also the creator of an unusual tool that’s helped more than 650,000 people discover what kind of work makes them come alive - the Sparketype® Assessment, and author of the bestselling book, SPARKED.
How to submit your question for the SPARKED Braintrust: Wisdom-seeker submissions
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